Craignish Country Club Hotel - Restaurant / Bar Supervisor
Core
Manage day-to-day operations of the Bar and Restaurant, ensuring exceptional customer service and staff performance.
Role type
Bar and Restaurant Supervisor
Builds
Bar and Restaurant service experience for members and guests
Domain
Hospitality / Leisure
Deliverable
product features
Required skills
Supervision, roster management, customer complaint resolution, RSA/RSG compliance, cash handling, staff training, opening/closing procedures, basic computer skills
Preferred skills
Team leadership, adaptability, decision making, report writing, relationship building, motivation
Technologies
Microsoft Office (Word, Excel, Outlook), Time In Attendance programs (e.g., TANDA)
Responsibilities
Supervision of staff in Bar and Restaurant, Managing staff performance, Assisting with rosters, Dealing with customer complaints, Cash Handling and end of day balancing, Carrying out opening and lock up procedures, Training of new staff
Seniority
Mid-level, hands-on IC