Employee Benefits Account Manager - Hybrid (Englewood, CO)
Core
Managing assigned book of business for employers, serving as the main point of contact for benefit-related service needs, and advising clients on health and ancillary insurance solutions.
Role type
Account Manager (Employee Benefits)
Builds
Service deliverables for over 100,000 employers
Domain
Employee Benefits / Health Insurance
Deliverable
client delivery
Required skills
Account management, consultative selling, delegation, renewal process management, needs analysis, enrollment management, 5500 form filings, cost reduction strategy, relationship building, industry trend communication, complex account management, team leadership
Preferred skills
Quoting process knowledge, database applications
Technologies
Microsoft Office, quoting tools
Responsibilities
Manage and maintain assigned book of business, serve in an advisory capacity for clients, delegate work assignments to internal service team members, manage the entire renewal process with Benefits Consultants and Client Executives, manage day to day client issues, conduct needs analysis and strategy calls, conduct enrollment meetings, conduct regular face-to-face meetings with clients, advise clients in reducing costs while offering competitive benefits options, assist clients with 5500 form filings, assist in growing the book of business through cross-sale opportunities, build relationships with clients through proactive communications, communicate and educate clients on latest trends, concerns and changes in the industry, effectively and efficiently manage complex accounts and high-level service deliverables, provide leadership within the extended service team
Seniority
Mid-level, hands-on IC