ServiceNow FSO Developer
Core
Designing, developing, and optimizing ServiceNow solutions for financial services and customer service operations, focusing on application development, workflow automation, and integrations.
Role type
Senior ServiceNow FSO Developer (IC)
Builds
Custom ServiceNow applications, automated workflows, and API-led integration architectures
Domain
Financial Services / Customer Service Management / Enterprise IT
Required skills
ServiceNow FSO/CSM implementation, App Engine Studio, Flow Designer, Integration Hub, REST/SOAP integrations, Script Includes, business rules, CSDM principles, Performance Analytics
Preferred skills
ServiceNow AI/automation capabilities, MID Server architecture
Technologies
ServiceNow, App Engine Studio, Flow Designer, Integration Hub, MID Server, REST, SOAP
Responsibilities
Design and configure ServiceNow Financial Services Operations applications; Build custom applications using App Engine Studio; Develop business rules, client scripts, UI policies, and Flow Designer flows; Design and implement integrations between ServiceNow and external platforms; Develop custom dashboards, reports, and Performance Analytics indicators
Seniority
Senior, hands-on IC