Customer Service Officer - Casual Pool 2026-2027
Core
Front-line customer service and administration at a hospital switchboard and enquiries desk, handling enquiries, emergency calls, and message coordination.
Role type
Customer Service Officer (Casual)
Builds
Patient journey support via front-line services
Domain
Healthcare / Hospital Administration
Deliverable
client delivery
Required skills
Strong communication, interpersonal skills, calm under pressure, organizational skills, problem-solving, proficiency in office systems
Responsibilities
Handle enquiries at the Switchboard and Enquiries Desk, respond to emergency calls, coordinate messages and paging
Seniority
Entry-level to Mid-level, casual pool