Duty Manager
Core
Leading day-to-day venue operations across food, beverage, and gaming to deliver exceptional guest experiences.
Role type
Duty Manager
Builds
Front-of-house service operations for a local hospitality venue
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Labor management and rostering, Cash handling and reconciliation, Team coaching and motivation, Operational compliance, Problem-solving under pressure, Food and beverage knowledge
Preferred skills
RSA & RSG certification, RMLV certification, Computer proficiency
Responsibilities
Leading day-to-day venue operations, Coaching and developing front-of-house team members, Opening and closing the venue, Managing cash handling and end-of-day reconciliation, Handling customer enquiries and resolving issues, Working closely with the Venue Manager
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