Contracts Manager
Core
Manage client relationships and contract execution to drive value, profitability, and operational alignment between Genpact and clients.
Role type
Senior IC Contracts Manager
Builds
Strategic partnerships and commercial outcomes for enterprise clients
Domain
Global Workforce Solutions / Consulting
Deliverable
client delivery
Required skills
contract execution, supply chain and business operations understanding, financial and commercial business understanding, CxO-level relationship management, cross-functional collaboration, problem solving, global organization navigation
Preferred skills
strategic consulting expertise, program management experience, experience in specific client industries
Technologies
N/A
Responsibilities
Perform two-way influencing to align client expectations with Genpact capabilities; identify growth opportunities; build governance for customer communication; connect at CxO level to drive satisfaction and business impact; execute contracts and ensure profitability
Seniority
Senior, hands-on IC
