Patient Success Representative (Remote)
Remote
Core
Connect with patients via phone to order essential healthcare supplies and manage account updates to support ongoing therapy.
Role type
Customer service representative (healthcare supplies)
Builds
Patient orders and account updates for medical supply delivery
Domain
Healthcare / Medical Supplies
Deliverable
client delivery
Required skills
outbound calling, order management, data entry, multi-system navigation, issue resolution, performance goal achievement
Preferred skills
Spanish bilingual proficiency, high-volume call environment experience, healthcare support experience
Technologies
internal order management systems, telephony systems