RCM Team Lead
Core
Supervise the day-to-day functions of the Revenue Cycle team, including Intake and Resupply operations, to achieve optimal client and patient outcomes.
Role type
Senior IC healthcare revenue cycle operations manager
Builds
Intake Management and Resupply services for healthcare clients
Domain
Healthcare / Revenue Cycle Management / DME/HME
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
supervisory leadership, performance management, process improvement, project management, regulatory compliance (Medicare/Medicaid), customer relationship management, team training, operational oversight, HIPAA compliance
Preferred skills
Resupply Processing operations experience, PMP/CAPM/Lean Six Sigma certification, managing remote/global teams, implementing automation solutions
Technologies
Microsoft Office, database systems
Responsibilities
Supervise Intake Management and Resupply team functions, oversee performance management and employee development, lead operational improvement initiatives, manage customer onboarding and status updates, monitor KPIs and implement corrective actions, manage customer and patient escalations, prepare operational reports, train global partners
Seniority
Senior, hands-on IC