Deputy General Manager - RCM
Core
Managing transition projects and operations for healthcare revenue cycle management (RCM) processes, ensuring SLA adherence, P&L management, and team performance in the US healthcare industry.
Role type
Senior IC operations manager (healthcare RCM)
Builds
Revenue cycle management processes and operational efficiency for healthcare clients
Domain
Healthcare BPO / Revenue Cycle Management
Deliverable
client delivery
Required skills
Project management, P&L management, SLA monitoring, Lean Six Sigma, team leadership, US healthcare regulations knowledge, quality improvement initiatives
Preferred skills
US healthcare industry knowledge, RCM AR process experience, Healthcare BPO domain expertise
Technologies
MIS reporting tools, project management tools
Responsibilities
Initialize, plan, and implement transition projects; manage P&L and drive quality improvement to avoid penalties; oversee team reviews, appraisals, and disciplinary issues; ensure adherence to quality parameters and process workflows; coordinate with clients on process progress and issues; monitor team productivity and quality; update management on team performance.
Seniority
Manager, hands-on IC