Global Technical Service Partner Coordinator (m/f/d)
Core
Coordinate end-to-end pricing and contract workflows, ensuring operational data accuracy, documentation completeness, and adherence to global SOPs for ResMed's partner ecosystem.
Role type
Senior IC operations coordinator (partner management)
Builds
Pricing packages and signed service contracts for global partners
Domain
Healthcare technology (sleep apnea, COPD) + Partner Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
workflow coordination, stakeholder management, process governance, data validation, cross-functional collaboration, documentation management
Preferred skills
pricing workflow experience, contract management, service operations background, familiarity with Smartsheet/Confluence/SharePoint
Technologies
Smartsheet, Confluence, SharePoint
Responsibilities
Coordinate pricing workflows and validate operational data; Route contracts to Legal/Finance/Procurement and track status; Enforce global SOPs and support compliance audits; Act as central coordination point across Sales Ops, Finance, and Legal; Maintain governance trackers and dashboards; Identify process gaps for continuous improvement
Seniority
Mid-Senior, hands-on IC