Guest Service Agent
Based in New ZealandNo visa sponsorship
Core
Provide warm, friendly reception and guide guests through their stay, from check-in to check-out, offering local recommendations and resolving issues.
Role type
Guest Service Agent
Builds
Guest experiences at Elysia Wellness Retreat
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest check-in and check-out processing, Reservation management, Multi-channel communication, Issue resolution, Local knowledge, Professional presentation
Responsibilities
Welcome guests and manage check-in/check-out processes, Process reservations and special requests using property management systems, Act as primary point of contact for guest inquiries and issues, Provide personalized recommendations for local attractions and eateries