Onsite Technical Support Engineer
Core
Onsite IT support engineer handling inbound service calls, hardware installations, PC lifecycle management, and basic troubleshooting for end users.
Role type
Onsite Technical Support Engineer
Builds
IT services and hardware lifecycle management for organizational colleagues
Domain
IT Operations / Hardware Support
Required skills
Windows OS support, hardware installation, ticketing system usage, data wiping, basic troubleshooting, Microsoft Office Suite
Preferred skills
None stated
Technologies
Windows, Microsoft Office Suite
Responsibilities
Receive inbound service desk calls, perform PC installations and upgrades, manage PC lifecycle (inventory, migration, data wiping), troubleshoot hardware and peripherals, document system configurations
Seniority
Mid-level, hands-on IC
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