IT PC Specialist II
Core
Provide day-to-day technical support for computers, printers, and IT hardware within a factory environment.
Role type
IT PC Specialist II
Builds
Maintains internal network infrastructure, CCTV systems, and telephone/PABX systems for factory operations.
Domain
Industrial manufacturing / Factory IT
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
PC hardware installation and maintenance, Windows operating systems, fundamental networking concepts, CCTV system support, telephone/PABX administration, IT asset inventory management, vendor coordination
Preferred skills
Experience with network equipment installation, troubleshooting and problem-solving
Technologies
Windows, CCTV systems, IP-PBX, network switches, routers, Wi-Fi systems
Responsibilities
Install, configure, and maintain desktops, laptops, mobile devices, and related peripherals; Troubleshoot hardware and software issues for end-users; Support and maintain the internal network infrastructure; Monitor and provide basic support for local servers, storage, and backup systems; Administer, maintain, and troubleshoot the internal telephone/PABX system; Manage IT-related suppliers including sourcing and procurement coordination
Seniority
Mid-level, hands-on IC
