Technical Account Manager, APAC
Core
Primary technical partner for top-tier enterprise customers, ensuring they maximize the value of the behavioral biometrics fraud prevention platform.
Role type
Senior Technical Account Manager (SaaS)
Builds
Fraud prevention platform for financial institutions
Domain
Financial services / Cybersecurity / Behavioral Biometrics
Deliverable
production ML models
Required skills
Enterprise SaaS architecture, Distributed systems, API design, Python/JavaScript scripting, Log analysis, SQL, Authentication protocols (Certs, IP whitelisting)
Preferred skills
Mobile SDK integration, Financial services domain, AI automation frameworks
Responsibilities
Own end-to-end resolution of complex technical escalations, Conduct technical business reviews to demonstrate platform value, Provide technical leadership for platform upgrades and integrations, Advocate for customer needs to internal Product and Engineering teams, Educate customer teams on platform capabilities and best practices
Seniority
Senior, hands-on IC
