Administration Manager
Core
Manages administrative functions for a therapy clinic, including scheduling, billing, client liaison, and ensuring efficient therapy service delivery.
Role type
Senior IC Administration Manager (Healthcare)
Builds
Therapy clinic operations and client service workflows
Domain
Healthcare / Therapy Services
Deliverable
Dashboards & analysis | client delivery
Required skills
Appointment scheduling, billing and credit reconciliation, client liaison, NDIS claims processing, accounts receivables management, electronic medical records systems, Microsoft Office Suite, problem-solving, multi-tasking
Preferred skills
Professional empathy, rapport building, mentorship, professional development
Responsibilities
Manage weekly appointment scheduling and rescheduling; process NDIS claims and patient intake forms; manage accounts receivables and outstanding debts; ensure accurate record keeping and client privacy; act as subject matter expert for administration processes; resolve team issues to minimize service disruption.
Seniority
Mid-Senior, hands-on IC