Customer Service Representative
Core
Secondary site contact and liaison for assigned customer accounts managing the order to cash flow process.
Role type
Customer Service Representative
Builds
Commercialized products and services supply chain operations
Domain
Consumer health / Nutraceuticals / Manufacturing
Required skills
Order management, contract knowledge, stakeholder communication, cross-functional collaboration, supply planning coordination, quality release coordination, inventory management, billing and collections
Preferred skills
Account management, sales, project coordination, supply chain knowledge, ERP systems, advanced Excel
Responsibilities
Maintain sales orders and send order acknowledgments, coordinate with Supply Planning and Quality teams for delivery, manage customer forecasts and inventory, assist Finance with billing and compliance
Seniority
Mid-level, hands-on IC