Sr Strategic Account Manager
Core
Manage client satisfaction and relationships for the largest, most complex, and long-term service solutions in supply chain and logistics.
Role type
Senior Strategic Account Manager (Sales)
Builds
Strategic account growth, retention, and profitability for dedicated contract/managed logistics customers
Domain
Supply Chain / Logistics / Transportation
Deliverable
client delivery
Required skills
Account management, sales strategy execution, cross-functional influence, pricing and proposal activity, contract renewal management, cost reduction strategies, data analysis and reporting, capacity forecast planning, onboarding leadership, industry and market intelligence
Preferred skills
Bachelors Degree, 5+ years experience in Supply Chain/Logistics/Transportation Sales, experience with dedicated contract/managed logistics customers
Technologies
None stated
Responsibilities
Provide regular reporting and presentations including cost studies and KPIs; Engage in daily and weekly capacity forecast planning; Ensure accurate invoicing and resolve issues; Lead implementation for new business onboarding; Prepare operating assumptions for contract renewals and rate increases; Facilitate account assessments and business reviews; Guide pricing and proposal activity for complex clients; Develop strategies for account growth using market intelligence; Mentor peers on the client team
Seniority
Senior, hands-on IC