Client Manager III
Core
Liaise between J.B. Hunt stakeholder groups and customers to align expectations, manage high-revenue/complex accounts, and ensure uniform business practices.
Role type
Senior Account Manager (Transportation/Logistics)
Builds
Retention and growth of current business, service delivery for assigned clients
Domain
Transportation/Logistics
Deliverable
client delivery
Required skills
Account management, profitability analysis, forecasting, pricing strategy, contract compliance monitoring, stakeholder presentation, root cause analysis, solution development
Preferred skills
Bachelor's degree in Business/Supply Chain/Logistics, influencing tactics, customer needs assessment
Technologies
N/A
Responsibilities
Drive retention and growth through operations analysis and profitability monitoring; Execute customer value delivery methodology; Monitor billing and receivables; Lead pricing and proposal activity for complex accounts; Present service levels and cost analysis to clients and internal stakeholders; Develop uniform service practices across account locations.
Seniority
Mid-Senior, hands-on IC