Patient Service Manager
Core
Lead a culinary team to ensure food quality, service, safety, and sanitation for patients in a healthcare setting.
Role type
Patient Service Manager (Culinary Team Lead)
Builds
Hospitality-centered patient dining environment
Domain
Healthcare / Food Service
Deliverable
product features
Required skills
Team leadership, Recruiting and training, Daily inspections, Patient rounding, Coaching, Customer service, Food safety standards, Program management
Preferred skills
Certified Dietary Manager, Registered Dietitian, Press Ganey/NRC Picker knowledge
Technologies
Word processing, Spreadsheets
Responsibilities
Lead and manage team member recruiting, training, and development; Perform daily inspections, patient rounding, assessments, coaching, and counsel team members; Coordinate and evaluate food service standards to ensure patient satisfaction and nourishment; Implement, manage, and maintain the patient ambassador program.
Seniority
Manager, hands-on leadership