Senior Solutions Engineer
Core
Design, build, and launch complex integrations on top of Suger's API-first revenue platform for B2B customers, while shaping internal systems and tooling to make integrations scalable and reliable.
Role type
Senior Solutions Engineer (hands-on IC)
Builds
Scalable integrations, AI-powered automation workflows, and internal platform tooling for cloud marketplace revenue operations.
Domain
B2B SaaS, Cloud Marketplaces (AWS, Azure, GCP, Oracle, Alibaba, Snowflake), Revenue Operations
Deliverable
production ML models | product features
Required skills
Backend systems debugging, API design and integration, Cloud application development, Technical discovery and workflow mapping, AI/LLM system integration, Technical documentation creation
Preferred skills
JavaScript, Python, Go, Cloud marketplace experience, SaaS billing/metering knowledge
Technologies
AWS, Azure, GCP, Oracle, Alibaba, Snowflake, JavaScript, Python, Go
Responsibilities
Work directly with customers to understand technical requirements and map workflows to APIs and AI automation; Lead technical discovery, demos, and AI-enabled proof-of-concepts; Troubleshoot API issues, investigate logs, and support escalations; Collaborate with Engineering to debug complex systems and ensure technical handoffs; Partner with Product and Customer Success to influence the roadmap based on customer needs; Create and maintain technical documentation, playbooks, and sample code; Support Sales with technical alignment throughout the deal cycle.
Seniority
Senior, hands-on IC
