Health Access Partner
Core
Coordinate and schedule patient appointments, verify insurance, and manage patient flow to ensure efficient clinical operations.
Role type
Health Access Partner (Patient Scheduling & Operations)
Builds
Patient appointment schedules and efficient clinic workflows
Domain
Healthcare administration
Deliverable
product features
Required skills
Appointment scheduling, Insurance verification, Patient communication, EMR system management, Prioritization
Preferred skills
Healthcare Access Management (CHAM) certification, Advanced scheduling software proficiency
Responsibilities
Schedule, cancel, and reschedule patient appointments; Verify patient insurance information; Communicate appointment details and changes to patients; Update and manage patient records in EMR systems; Coordinate with physicians and nurses to ensure smooth patient flow
Seniority
Individual Contributor, 2+ years experience
