Asset Assistant
Core
Support the day-to-day operation of a busy shopping centre, connecting people, information, and activity across the asset to ensure smooth operations and positive customer experiences.
Role type
Asset Assistant (Centre Management)
Builds
Operational efficiency, customer experience, tenant relations, and community initiatives for a shopping centre.
Domain
Retail Real Estate / Shopping Centre Operations
Deliverable
product features
Required skills
Customer service, office administration, project coordination, data analysis, report preparation, stakeholder communication, multi-tasking
Preferred skills
Dutch and English fluency, Microsoft Office proficiency, digital systems experience, marketing tools knowledge, retail/real estate background
Responsibilities
Support the General Manager and Centre Management team with priorities, meetings, and projects; act as a key point of contact for tenants; coordinate customer enquiries and feedback; improve the customer journey via signage and wayfinding; support customer experience assessments and audits; monitor performance measures; coordinate tenant move-ins and move-outs; maintain centre information across internal systems and the website; manage sales data collection and performance reporting; prepare reports and presentations for stakeholders; manage office expenditure and purchase orders; support marketing activity and events; take ownership of smaller centre projects; coordinate with various supplier teams.
Seniority
Junior to Mid-level, hands-on IC