Operations Manager
Core
Develops, manages, and delivers administrative support services to the sales force, acting as a liaison between customers, sales staff, and distribution.
Role type
Operations Manager (Sales Support)
Builds
Sales support activities, customer service processes, and branch administrative functions
Domain
Industrial distribution / Sales operations
Deliverable
product features
Required skills
Microsoft Office proficiency, financial calculations, inventory management, order processing, report generation, collections management, pricing policy implementation
Preferred skills
Industry and sales experience, driving record
Technologies
Microsoft Office, sales databases
Responsibilities
Maintain sales support activities at the branch, train sales staff on systems and processes, provide customer support including order processing and delivery updates, manage collections and accounts payable, prepare reports on sales trends and service problems, manage branch inventory levels
Seniority
Mid-level, supervisory (5-10 or 0-5 direct reports)