Spècialiste, Administration RH
Core
First-line HR Operations Specialist providing precise, reactive support to employees, managers, and HR partners in North America, managing employee lifecycle operations and administrative tasks within Workday and ServiceNow.
Role type
HR Operations Specialist (Shared Services)
Builds
Employee lifecycle data records, HR service requests, and compliance documentation for Motion employees in North America
Domain
Human Resources / Shared Services
Required skills
HR lifecycle administration, Workday system navigation, ServiceNow case management, data entry and validation, employee onboarding support, unemployment administration, document management, policy interpretation, confidentiality handling, stakeholder communication
Preferred skills
Associate or Bachelor's degree in HR or Business Administration, 2+ years in HR administration or customer service, experience with shared services environments
Technologies
Workday, ServiceNow
Responsibilities
Act as primary contact for employee and manager HR inquiries via phone, email, and ServiceNow; create and manage ServiceNow tickets with rigorous documentation; process employee lifecycle transactions including hiring, transfers, and separations in Workday; validate employment and income verifications; administer unemployment benefits; compile and transmit employee documents per audit requirements; escalate complex or sensitive issues to managers; identify process gaps and recommend improvements.
Seniority
Individual Contributor, Mid-level (2+ years experience)