Business Application Support Engineer Intern
Core
Intern role focused on learning application support processes, incident resolution, and IT service management practices within an industrial distribution company.
Role type
Intern, Business Application Support Engineer
Builds
Supports seamless business operations for Motion Industries
Domain
Industrial distribution / IT Service Management
Deliverable
Dashboards & analysis
Required skills
Application support processes, ITSM tools (ServiceNow), GenAI tools for troubleshooting, Low/no-code platforms, User documentation, Stakeholder communication
Preferred skills
Scripting, SQL, Programming languages, Supply chain processes knowledge
Responsibilities
Participate in application support processes, Engage in stakeholder communication, Support resolution of application incidents, Use ITSM tools, Use GenAI tools for troubleshooting, Assist with user guides and documentation, Work on minor application fixes, Shadow senior engineers
Seniority
Intern