Service Coordinator
Core
Coordinate service orders, manage customer relationships, and schedule service technicians for Motion Industries.
Role type
Service Coordinator
Builds
Service orders and customer support processes
Domain
Industrial supply and mechanical repair
Deliverable
product features
Required skills
order entry, customer relationship management, pricing negotiation, inventory sourcing, scheduling, shipping logistics, mechanical aptitude, blueprint reading, CAD software proficiency
Preferred skills
Engineering technologist diploma, E.I.T certification, Microsoft Project, 2D/3D modeling experience
Technologies
Microsoft Office suite, AutoCAD, Inventor, Fusion 360
Responsibilities
Place customer orders via multiple channels, collect data for quotes, negotiate sale and purchase prices, schedule service technicians, source products from inventory or suppliers, determine shipping methods, handle returns, track service orders
Seniority
Mid-level, hands-on IC