Motion Automation Intelligence- Customer Service Representative Specialist
Core
Inside sales and technical customer service specialist handling complex inquiries, order management, and sales for industrial automation products.
Role type
Senior IC Customer Service Representative / Inside Sales Specialist
Builds
Engineered systems, robotics, motion control, machine vision, and IIoT solutions for industries like Semiconductor, Pharmaceutical, and Automotive.
Domain
Industrial Automation / B2B Sales
Deliverable
product features
Required skills
Technical product knowledge, sales negotiation, order management, inventory sourcing, customer relationship management, coaching
Preferred skills
P21 experience, warehouse experience, excellent driving record
Technologies
P21, IIoT, motion control systems
Responsibilities
Respond to complex customer inquiries and take orders; generate sales by promoting products; negotiate pricing to maximize gross profit; maintain inventory levels and expedites backorders; provide technical guidance and coaching to less experienced representatives.
Seniority
Mid-level, hands-on IC