Technical Sales and Support
Core
Deliver high-level technical sales and service support, providing product solutions and alternatives to customers while driving business growth.
Role type
Technical Application Sales & Support
Builds
Product solutions and alternatives for customers via branches, external sales, or direct engagement
Domain
Industrial solutions (Bearings, Power Transmission, Hydraulic/rotary/machined seals)
Deliverable
client delivery
Required skills
Technical knowledge of Bearings/Power Transmission/Hydraulic seals, customer troubleshooting, product failure investigation, strategic sales planning, customer relationship management, product training delivery, site survey execution, safety compliance
Preferred skills
CAD or inventory platform proficiency, MS Office suite skills
Responsibilities
Provide technical support and troubleshooting to customers and branch teams, conduct product failure investigations, complete customer calls and branch visits, build relationships with branch networks to drive sales, develop target customer strategies, deliver product and technical sales training, complete customer site surveys, deliver documented safety and efficiency gains, pursue cost-saving case studies, participate in trade shows
Seniority
Mid-level, hands-on IC