Technical Sales and Support
Core
Deliver high-level technical, sales, and service support to drive business growth by providing product solutions, troubleshooting, and strategic customer strategies.
Role type
Technical Application Sales & Support
Builds
Product solutions and alternatives for customers via branches, external sales, or direct engagement
Domain
Industrial solutions (bearings, power transmission, hydraulic seals)
Deliverable
client delivery
Required skills
Bearings knowledge, Power Transmission products knowledge, Hydraulic/rotary/machined seals knowledge, Technical troubleshooting, Product failure investigation, Customer relationship management, Strategic planning, Safety compliance, Australian Driver's Licence
Preferred skills
MS Office proficiency, CAD or inventory platform experience, Trade show participation
Responsibilities
Provide technical support and troubleshooting to customers and branch teams, Conduct product failure investigations and deliver corrective service solutions, Complete customer calls and branch visits across NSW and VIC, Build and maintain strong relationships with branch networks and business development teams, Develop and implement target/key customer strategies to generate profitable growth, Deliver product training and technical sales training to internal teams
Seniority
Mid-level, hands-on IC