Senior Account Manager
Core
Senior Account Manager supporting Account Executives to execute strategy deliverables for clients, managing day-to-day issue resolution, and serving as the primary contact for employee benefits insurance plans.
Role type
Senior Account Manager (Group Insurance)
Builds
Client strategy deliverables, RFPs/RFIs, and plan design analyses
Domain
Group Insurance / Employee Benefits
Deliverable
client delivery
Required skills
Group insurance expertise, contract and plan design knowledge, claim process knowledge, RFP/RFI coordination, database management, issue escalation
Preferred skills
Salesforce proficiency
Technologies
Microsoft Office Suite, Salesforce, SNS client database
Responsibilities
Establish relationships with clients and insurance carriers, marshal resources to resolve client issues, attend client meetings, develop RFPs and RFIs, maintain plan designs and client databases, perform certificate and contract reviews, attend claim audits
Seniority
Senior, hands-on IC