Senior Client Manager
Core
Strategic ownership, retention, and growth of a complex book of public sector clients offering comprehensive employee benefit programs.
Role type
Senior Client Manager (Employee Benefits)
Builds
Multi-year benefits strategies, complex implementations, renewals, and open enrollment execution for public sector organizations.
Domain
Employee Benefits / Public Sector
Deliverable
client delivery
Required skills
Employee benefits expertise (medical, dental, vision, life, disability), public sector acumen, benefits compliance knowledge, executive presence, strategic planning, risk mitigation, vendor relationship management
Preferred skills
Public sector client experience, CEBS, PHR/SPHR, SHRM-CP/SHRM-SCP
Technologies
N/A
Responsibilities
Own end-to-end client relationships for public sector books of business; Serve as trusted advisor to executive leadership on plan design and compliance; Lead implementation strategy and governance; Manage carrier and vendor performance; Execute open enrollment strategy; Provide mentorship to junior client managers
Seniority
Senior, hands-on IC with strategic advisory responsibilities