Customer Service Representatives (Banking/Financial Services)
Core
Inbound call center representative providing customer support and resolving account issues for consumers.
Role type
Customer Service Representative (Inbound)
Builds
Customer support interactions and issue resolutions
Domain
Banking/Financial Services / Contact Center
Deliverable
client delivery
Required skills
Call center experience, English communication, computer navigation, typing (25+ WPM), multi-system navigation, problem solving
Preferred skills
US customer experience, auto finance experience, NPS/ESAT survey familiarity