Client Data Specialist
Core
Client-facing specialist managing data integration between client HRIS systems and Press Ganey's Employee Experience platform for engagement and pulse surveys.
Role type
Client Data Specialist (IC)
Builds
Data feeds and integration configurations for employee/physician engagement surveys
Domain
Human Resources / Employee Experience / Healthcare
Required skills
Data integration, HRIS system configuration, data rules definition, stakeholder management, project management, analytical problem solving, Microsoft Excel proficiency
Preferred skills
Healthcare industry experience, quality improvement background, complex customer support experience
Technologies
HRIS systems, Microsoft Office (Excel, Word, Outlook)
Responsibilities
Lead clients through data ingress from HRIS to PG systems, draft and maintain data rules to ensure accuracy, advise clients on maximizing partnership value for engagement surveys, perform standard data integration configurations, track tasks and escalate blockers, document integration decisions
Seniority
Junior to Mid-level, hands-on IC