Customer Service Experts - Spanish Bilingual
Core
Receive incoming calls from patients, solve account issues, negotiate payment solutions, and assist with transactions.
Role type
Customer Service Representative (Bilingual)
Builds
Patient payment and account resolution services
Domain
Healthcare / Contact Center
Deliverable
client delivery
Required skills
Bilingual in Spanish and English, verbal communication, problem solving, multitasking, basic computer skills
Responsibilities
Answering patient calls, resolving account issues, negotiating payment options, assisting with transactions, providing accurate information
Seniority
Entry-level / Individual Contributor
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