Senior Technical Consultant ServiceNow & Agentic AI (m/w/d/x)
Core
Design and implement complex IT and business process solutions on the ServiceNow platform for clients, integrating modern approaches like Agentic AI.
Role type
Senior Technical Consultant (ServiceNow & Agentic AI)
Builds
Enterprise IT solutions, automated workflows, and integrated system architectures for client organizations
Domain
IT Service Management (ITSM), Enterprise Software, Artificial Intelligence
Deliverable
production ML models
Required skills
ServiceNow platform configuration, ServiceNow modules (ITOM, OT, FSM), JavaScript scripting, REST/SOAP API integration, process automation modeling, Agentic AI concepts, Agile/Scrum methodology
Preferred skills
ServiceNow certifications (CIS, OT), ITIL certification, SAFe/Scrum certifications, complex interface architecture design
Technologies
ServiceNow, JavaScript, REST APIs, SOAP APIs, Agentic AI, ServiceNow Otto
