Senior Solution Architect ServiceNow (m/w/d/x)
Core
Designing and consulting on complex ServiceNow solutions for clients, focusing on ITSM and system integration.
Role type
Senior Solution Architect (ServiceNow)
Builds
ServiceNow-based ITSM solutions and integrated system architectures
Domain
IT Service Management (ITSM) / Enterprise Architecture
Required skills
ServiceNow platform architecture, Common Service Data Model (CSDM), System integration (REST/SOAP, IntegrationHub), Pre-sales consulting, Agentic AI concepts, ServiceNow Otto knowledge
Preferred skills
ServiceNow modules (ITSM, SecOps, ITAM), JavaScript development, Agile methodologies (Scrum, SAFe)
Technologies
ServiceNow, REST, SOAP, IntegrationHub, Agentic AI, ServiceNow Otto
Responsibilities
Conceptualize and design complex ServiceNow solutions, Provide strategic ITSM consulting, Drive system integration, Support pre-sales with technical concepts, Integrate emerging technologies like Agentic AI
Seniority
Senior, hands-on IC
