Specialist HR Service Agent with German
Core
Handling HR orders, contracts, and inquiries for the European Deutsche Telekom footprint via a Shared Service Center in Romania.
Role type
Specialist HR Service Agent
Builds
HR support services for Deutsche Telekom's European lines of business
Domain
Shared Services / Human Resources
Deliverable
client delivery
Required skills
German (fluent), English (conversational), HR information systems (SAP HR, PEGA), MS Office, data accuracy, process compliance
Preferred skills
HR background, customer interaction experience, IT incident reporting, process optimization
Responsibilities
Handling HR orders in standard processes, preparing and maintaining employment contracts, clarifying customer inquiries, monitoring payroll deadlines, resolving process disruptions, proposing work instruction updates, participating in HR projects for process standardization
Seniority
Individual Contributor, operational level
