Commercial Operations Manager
Core
End-to-end sales execution (order-to-cash) for US and Canadian markets, acting as an operations backbone for European production units and Group HQ.
Role type
Commercial Operations Manager
Builds
Sales execution workflows, customer service processes, and administrative governance for the US entity.
Domain
Consumer packaging (cartonboard, folding cartons, kraft papers)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Sales operations, customer service leadership, process improvement, team leadership (3 employees), internal controls, budget coordination, cost control
Preferred skills
None stated
Technologies
None stated
Responsibilities
Ensure end-to-end sales execution for US and Canadian markets; Lead and coach a Customer Service Team of 3 employees; Ensure administrative governance and compliance with internal/external audits; Oversee basic administrative finance tasks including budget coordination and cost control
Seniority
Mid-level, hands-on IC