IT Infrastructure & Operations Manager
Core
Manage IT infrastructure operations, team leadership, and strategic roadmaps for a state agency's technology services.
Role type
Senior IC IT Infrastructure & Operations Manager
Builds
Managed systems, infrastructure services, and technology solutions for state agency operations
Domain
Public sector / Government IT
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Team management, strategic roadmap planning, vendor management, policy development, cloud/network/storage management, project management (Waterfall/Agile), IT security standards, asset management, budgeting
Preferred skills
Washington state budget development, fiscal note analysis, technology contract management
Technologies
Cloud, Hardware, Network, Security, DevOps, LESS, Web, Windows
Responsibilities
Triage and resolve project/work requests, establish and enforce service level agreements, define operational procedures, conduct cost/benefit/risk analyses, develop and enforce security and data management policies, allocate IT resources and manage priorities, direct design/build/maintenance of managed systems, provide supervision and mentoring for staff, set technical roadmaps, monitor industry trends, coordinate procurement and vendor relationships
Seniority
Senior, hands-on IC with team leadership
