ServiceNow Software Developer
Core
Build and support enterprise ServiceNow solutions to improve employee and customer digital experiences through Workspaces, portals, and automation.
Role type
Senior ServiceNow Software Developer (IC)
Builds
ServiceNow Workspaces, Employee Center, Service Portals, CSM, Knowledge Management, and Service Catalog applications.
Domain
IT Service Management (ITSM) and Customer Service Management (CSM)
Required skills
ServiceNow development, JavaScript, Glide APIs, UI Builder, Flow Designer, REST APIs, Integration Hub, Agile development
Preferred skills
ServiceNow AI/Generative AI, Now Assist, LLMs, agentic AI, platform modernization, workflow automation
Technologies
ServiceNow, JavaScript, REST, UI Builder, Flow Designer, Integration Hub, Glide APIs
Responsibilities
Develop and enhance ServiceNow Workspaces (SOW, Agent Workspace, Next Experience). Configure and customize CSM, Knowledge Management, and Service Catalog. Design and implement workflow automation using Flow Designer and Integration Hub. Develop integrations with enterprise applications using REST APIs and web services. Build and maintain customizations using JavaScript, Business Rules, Script Includes, and Client Scripts.
Seniority
Senior, hands-on IC
