Technical Business Analyst - Payment Operations
Core
Support payment operations, production troubleshooting, and transaction processing by bridging business, operations, and engineering teams.
Role type
Senior Technical Business Analyst (Payment Operations)
Builds
Operational stability and efficiency for payment rails and transaction channels
Domain
Financial Services / Payments / FinTech (via careerplan.io/jobs/gead7b40-technical-business-analyst-payment-operations-at-cynet-systems)
Required skills
SQL, API testing (REST/SOAP), log analysis, root cause analysis, requirements analysis, systems integration, incident management, data validation
Preferred skills
ACH, wire transfers, RTP, FedNow, card payments, ISO 20022, SWIFT, AWS, Azure, GCP, Python, Kubernetes, Grafana, C
Technologies
SQL, Postman, Swagger, Kibana, Dynatrace, AppDynamics, AWS, Azure, GCP, Python, REST, SOAP, JSON, XML, Grafana, Kubernetes
Responsibilities
Monitor and support payment operations across multiple rails; investigate payment exceptions and failed transactions; conduct root cause analysis of production issues; test and validate REST/SOAP APIs; query databases for data validation and reconciliation; create reports and dashboards for operational monitoring; gather and document business/technical requirements; facilitate discussions among business, operations, and engineering teams.
Seniority
Senior, hands-on IC
