Operations Engineer, Intern
Core
Level 1 Support Engineer providing white-glove troubleshooting and monitoring for a global payments platform.
Role type
Junior IC operations engineer (Level 1 Support)
Builds
PPRO payments platform for global consumers and enterprise clients
Domain
Fintech / Payments
Deliverable
client delivery
Required skills
troubleshooting, monitoring tools usage, written/spoken English, problem-solving, security awareness
Preferred skills
Java, AWS Cloud, BigQuery, DevOps/Engineering focus (via careerplan.io/jobs/3856de87-4368-4b3d-9df1-aeb4eb119faa-operations-engineer-intern-at-ppro)
Technologies
DataDog, Grafana, BigQuery, Slack
Responsibilities
Troubleshoot complex user issues via email/Slack/phone, monitor system health using DataDog/Grafana, analyze and optimize support documentation, collaborate with Engineering to diagnose technical problems, provide contextual insights to stakeholders
Seniority
Intern