IT Business Support
Core
Provide day-to-day IT support for hardware, software, network connectivity, and business systems while designing and maintaining business solutions with Microsoft Power Platform.
Role type
IT Business Support Specialist (Hybrid Help Desk & Power Platform Developer)
Builds
Business solutions, reports, dashboards, and automated workflows using Microsoft Power Platform
Domain
IT Services / Enterprise Software
Required skills
Windows support, computer hardware troubleshooting, operating systems, software troubleshooting, Active Directory, Microsoft 365, network troubleshooting, TCP/IP, DNS, LAN, security systems administration
Preferred skills
Help desk systems, Group Policy, networking, VPNs, firewalls, macOS, Linux, mobile device management, Microsoft Office, IT infrastructure support, Power BI, Power Apps, Power Automate
Technologies
Active Directory, DAX, Hardware Support, LAN, Linux, macOS, Microsoft 365, Microsoft Power Platform, Mobile, Network, Power BI, Security, TCP/IP, Windows, Office 365, Firewall, VPN
Responsibilities
Diagnose and resolve hardware, software, and network issues; monitor local IT infrastructure performance and security; prepare workstations and deploy applications for new employees; manage Active Directory and Microsoft 365 accounts and permissions; support wired and wireless networks including switches and Wi-Fi access points; coordinate installation and administration of security and surveillance systems; design, develop, and maintain business solutions with Microsoft Power Platform including Power BI reports, Power Apps, and Power Automate flows.