Kundenbetreuer (m/w/d)
Hybrid
Core
Customer service role handling travel bookings, creating travel offers, and managing customer inquiries via chat, email, and phone for a leading tourism company.
Role type
Customer service representative (travel)
Builds
Travel bookings and customer support services
Domain
Travel and Tourism
Deliverable
product features
Required skills
Customer service experience, PC application proficiency, shift work flexibility
Preferred skills
Tourism background, service-oriented roles
Responsibilities
Travel booking and customer support, creating travel offers, handling customer complaints, communicating with event organizers, processing written correspondence (chat, email, phone)