VoIP and Telecom Coordinator
Core
Hands-on technical role installing, configuring, and troubleshooting VoIP phones, structured cabling, and desktop/laptop endpoints.
Role type
Mid-level IC telecom and endpoint support technician
Builds
Voice and data connectivity, endpoint functionality, and telecommunications infrastructure
Domain
Healthcare/Nonprofit IT infrastructure and telecommunications
Deliverable
physical/clinical work
Required skills
VoIP troubleshooting, structured cabling installation, cable termination, network connectivity testing, endpoint hardware maintenance, ticket documentation
Preferred skills
Healthcare environment experience, manufacturer certifications, associate degree in IT/telecom
Technologies
Ethernet, TCP/IP, Windows, VoIP systems
Responsibilities
Install and troubleshoot VoIP phones and analog adapters; terminate and test voice/data cabling; maintain desktops, laptops, and peripherals; document work orders and escalate complex issues; support office moves and equipment deployments.