Senior IT Technician at High Growth IT Startup
Core
Senior IT Technician providing high-level technical support and infrastructure maintenance for financial services clients.
Role type
Senior IC IT Technician
Builds
Internal infrastructure including Atlassian tools, SAML/SSO, VPNs, Linux systems, and SSL certificates
Domain
IT Services / Financial Services
Required skills
macOS support, networking (DHCP, DNS, VPNs), ticketing systems, MDM platforms (Jamf Pro), Bash/PowerShell scripting, Linux systems, SAML/SSO, SSL certificates
Preferred skills
PC support, finance/accounting applications (QuickBooks, Sage, Axys), scripting
Technologies
Atlassian, Bash, Linux, macOS, PowerShell, SAML, Sage, VPN
Responsibilities
Resolve high-level technical problems via phone, email, chat, and in person; maintain internal infrastructure; create and maintain technical documentation; participate in on-call rotation
Seniority
Senior, hands-on IC