Experte Technischer Support / Qualitätsmanagement (m/w/d)
Core
Technical support and quality management specialist handling customer inquiries, process optimization, and training.
Role type
Technical Support & Quality Management Specialist
Builds
Product and service quality improvements
Domain
Engineering / Technical Services
Deliverable
dashboards & analysis (via careerplan.io/jobs/gbcb2267-experte-technischer-support-qualitatsmanagement-mwd-at-hays-ag)
Required skills
Technical training (Techniker or equivalent), Customer support experience, Process analysis, MS Office, ERP knowledge, Training delivery
Preferred skills
English language skills
Technologies
MS Office, ERP
Responsibilities
Handle customer inquiries and technical questions, Track and follow up on customer requests, Collaborate with internal departments, Analyze and optimize existing processes, Participate in introducing new products and technical solutions, Conduct training on quality and process standards
Seniority
Entry to Mid-level