Vertriebssachbearbeiter (m/w/d) Customer Support
Core
Administrative processing of customer support tasks including product improvement requests, complaints, and custom solution creation.
Role type
Administrative Customer Support Specialist (via careerplan.io/jobs/2759788-vertriebssachbearbeiter-mwd-customer-support-at-orson-gmbh)
Builds
Customer support solutions and maintenance offers for national and international clients
Domain
Manufacturing / Industrial Customer Support
Deliverable
client delivery
Required skills
SAP S4 HANA, MS Office, complaint handling, offer creation, appointment scheduling
Preferred skills
Business administration degree, customer support experience, English (fluent)
Responsibilities
Act as contact person for product improvements and complaints, create custom support solutions, process administrative support tasks, generate and track maintenance offers, monitor customer appointments