Mitarbeiter (m/w/d) im Back Office Kundenmanagement in Vollzeit (39 h) und Teilzeit möglich
Hybrid
Core
Testing the functionality of home emergency alarm devices for customers and relatives, and dispatching technical service orders.
Role type
Customer support specialist (home emergency alarm)
Builds
Home emergency alarm service for Malteser customers
Domain
Non-profit / Social services / Home safety
Deliverable
client delivery
Required skills
telephone customer support, communication (verbal and written), customer orientation, IT affinity
Preferred skills
shift work availability, weekend and holiday work availability
Responsibilities
Check the permanent functionality of home emergency alarm devices, Contact customers and relatives to test device functionality, Forward orders to technicians when needed