EDMS Project Support Administrator
Core
Provide program-level administrative support for enterprise business systems including AForma, SAP S/4HANA, and DealPath, managing user access, documentation, and stakeholder coordination.
Role type
Senior IC EDMS Project Support Administrator
Builds
User access management, governance documentation, and system adoption support for global teams
Domain
Enterprise software administration and project support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
User access and permission management, report and dashboard creation, stakeholder coordination, process documentation, Tier 1 support ticket resolution, system governance maintenance
Preferred skills
Experience with Autodesk Construction Cloud, Procore, Windchill, SharePoint, OpenText, SAP S/4HANA, DealPath, training and user enablement, PMO support, background in construction or engineering
Technologies
SAP S/4HANA, SharePoint, AForma, DealPath, OpenText, Procore, Windchill, Autodesk Construction Cloud
Responsibilities
Manage user access requests, onboarding, offboarding, and permission updates; coordinate with IT and business partners to resolve access issues; monitor license usage and user adoption trends; maintain templates, standards, and governance documents; handle Tier 1 user inquiries and support tickets; escalate complex issues; ensure consistency and compliance across systems; create and manage documentation and file structure standards; support training and user enablement activities; identify and document processes within new systems; assist with reporting and project administration; coordinate stakeholders across global teams; contribute to continuous process improvement
