IT Support & Network Administrator
Core
Installing, configuring, and supporting network hardware/software infrastructure while providing technical assistance to end users.
Role type
IT Support & Network Administrator
Builds
Network hardware/software infrastructure, virtual servers, and user support systems
Domain
IT Operations / Network Administration
Deliverable
infrastructure
Required skills
networking concepts, LAN environments, network administration platforms, firewall setup, routing, security controls, Linux systems, command-line tools, computer hardware
Preferred skills
CompTIA A+ certification, 4+ years of IT support experience
Technologies
Firewall, Hardware Support, LAN, Linux, Network, SQL, Security, ServiceNow, VPN, VMware
Responsibilities
Install, configure, and support network hardware and software infrastructure; Administer and maintain virtual servers using VMware; Track network performance and review error logs; Diagnose and resolve connectivity, system, and application issues; Provide PC support and troubleshooting; Carry out routine maintenance, including backups and updates; Administer user and email accounts for approximately 65 users; Manage authentication, VPN access, and file permissions; Support SQL Server database administration; Contribute to disaster recovery planning
